# Fix a WordPress 500 error

https://getsy.fr/en/knowledgebase/article/fix-a-wordpress-500-error

Follow the steps below to manage this Getsy service safely.

## Step-by-step guide

1. Check the error log in Webuzo and note the error time.
2. Review recently changed plugins, themes or PHP settings.
3. Open a support ticket with the domain and technical details if needed.

**Note:** If an option is not available for your package, contact Getsy support. Do not share passwords or private keys.