Get support for a dedicated server

Follow the steps below to manage this Getsy service safely.

Step-by-step guide

1. Open a support ticket in your Getsy account.
2. Include the server reference and when the issue started.
3. Attach redacted logs and explain whether it is hardware, network, access or software.

Note: If an option is not available for your package, contact Getsy support. Do not share passwords or private keys.